MitID - in english

Read about how to get a MitID, regardless if it is the first time or you have had it before, and find usefull informations.

Practical information about MitID

Before you show up at Citizen Service, you must choose a MitID user ID (bring it). It is enough to write this on a piece of paper, if you have not started the MitID creation process online.

A user ID for MitID must meet the following criteria to be approved:

  • It must contain 5–48 characters.
  • It can only contain these characters (the same character may appear multiple times): abcdefghijklmnopqrstuvwxyzæøå0123456789 {}! # $ ^, * () _ + - =:;?. @ and spaces.
  • It must not be the same as your CPR number or consist of 10 numbers.
  • It must not start or end at intervals.
  • It must not be occupied by another MitID user.

Remember that your user ID is not the same as your password.

We recommend that you make more than one in case your preferred user ID is not available.

Do you have technical questions, contact MitID support: Phone +45 33 98 00 10 or support@MitID.dk.

Digital solutions are being replaced by new ones over time. They need to be secure and be able to keep up with developments. MitID lives up to the latest standards for security, so we can travel safely online in the future.

MitID proofes who you are when you log in, approve actions or allows you to digitally sign documents.

On MitID's website you can find much more information about MitID.

Opening hours

Monday 10 am - 4 pm
Tuesday 7 am - 3 pm
Wednesday 12.30 pm - 3 pm
Thursday 10 am - 6 pm
Friday 8 am - 12.00 am

We recommend that you make a reservation.

Make a booking

Do you have questions?

Citizen Service
Torvet 5
7400 Herning

Phone: +45 96 28 24 00
@: borgerservice@herning.dk

We recommend the use of secure mail if your message contains personal or sensitive information.

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